Which online service fits my question?
What can I learn before completing a form?
Use the guides below to understand suitability, prepare accurate information, select a pharmacy and keep clinical decisions with the doctor. Reading a guide does not establish your eligibility or replace an assessment.
- Online doctor consultations in South Africa
Fees, doctor assessment, practice hours and the steps to request online care.
- Online repeat prescriptions in South Africa
FM Med’s R258 online renewal service for qualifying stable chronic medication: independent doctor review, eligibility and delivery to your selected pharmacy.
- How online prescription renewals work
Prepare your details, submit your own FM Med renewal request and understand independent doctor review and the next steps for an approved prescription.
- Which prescriptions can be renewed online?
Understand the general suitability of stable chronic treatment for FM Med online renewal, the Schedule 6 exclusion and when further assessment is needed.
- Online consultation or prescription renewal?
Compare FM Med’s R258 repeat-prescription renewal with its R320 online consultation for new symptoms or concerns, and choose the appropriate existing form.
- How an approved prescription reaches your pharmacy
Choose the correct pharmacy branch for your FM Med request, check its details and understand what happens after a doctor approves a prescription.
- Renewing an existing blood-pressure prescription
Prepare for an FM Med doctor review of existing stable blood-pressure treatment, including current treatment details and any available monitoring information.
- Renewing an existing diabetes prescription
Understand case-by-case online review of stable diabetes treatment through FM Med, what information to prepare and when a consultation may be needed.
- Renewing cholesterol or thyroid treatment
Learn how FM Med reviews existing stable cholesterol or thyroid treatment and why the doctor may request monitoring information or blood results.
- Using AI to help type a medical form
Learn the limits of AI help with FM Med forms: patient-supplied typing only, no clinical decisions, and the patient must review, declare and submit personally.
- About FM Med and our doctors
FM Med provides physical GP care and online services across South Africa. Meet Dr R.F. Odendaal and Dr M. Vosloo; practice number 1323873.
Who provides the care?
FM Med provides physical GP care and online medical services. Dr R.F. Odendaal and Dr M. Vosloo are the doctors named by the practice. Every online request is independently reviewed by a registered South African medical doctor.
Meet the practice and see its two locations. For existing payment and service questions, read the patient FAQ and current terms and conditions.
Important service limitations
Every request is independently reviewed by a registered South African medical doctor. Submission and payment do not guarantee that a prescription will be issued. Schedule 6 medication is excluded from the online service.
FM Med is not an emergency service. Requests needing examination, urgent treatment or in-person assessment must be redirected to appropriate care. Do not wait for an online response if urgent care is needed.
Choose the appropriate next step
FM Med’s online services are available throughout South Africa. Use the prescription-renewal form — R258 for qualifying stable chronic treatment. For a new symptom, new concern or fuller assessment, use the online consultation form — R320.
Approved prescriptions are sent directly to your selected pharmacy. Read the existing patient FAQ and terms and conditions. You must personally check the application, confirm the declaration and submit the request.